Awareness & Training
Most incidents are caused by human error. This workshop makes sure every employee knows how to handle personal data correctly: needs analysis, training plan, tracking and ongoing awareness.
Workshop 12 video
Walkthrough of the workshop and its tasks — coming soon
Workshop tasks
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1. Needs analysis
Identify which groups need which training: all employees, managers, HR, marketing and sales, IT and development.
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2. Training plan
Plan onboarding training, annual refreshers, role-based training and training after incidents or legal changes.
In ResGuard: Awareness Training -
3. Roll out & track
Register employees in ResGuard, announce the training with a message from management and monitor completion rates by department.
In ResGuard: Awareness Training -
4. Ongoing awareness
Keep the topic visible with short tips, reminders before high-risk periods and lessons learned from incidents.
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5. Measure effectiveness
Compare completion rates, quiz results and incidents caused by human error.
In ResGuard: Awareness Training -
6. Workshop review & close-out
Review the results, attach evidence and close the objective in ResGuard.
In ResGuard: Objective Manager
What to keep in mind in Peru
- Use local examples: ARCO rights, database registration and cases sanctioned by the ANPDP make the training more concrete.
Expected result
- Needs analysis completed
- Annual training plan approved
- Training rolled out and completion rates tracked
- Awareness measures scheduled and effectiveness measured
ResGuard modules: Awareness Training, Policy Framework