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Vendors, Processors & Applications

2 weeks 7 tasks Accountability · Security · Transparency

This workshop brings the applications and vendors that process personal data under control: inventory, vendor assessments, processing agreements, international transfers and ongoing monitoring.

Workshop 10 video

Walkthrough of the workshop and its tasks — coming soon

What ResGuard provides

  • Vendor management with questionnaire templates for security and privacy assessments
  • AI-supported answers to speed up vendor assessments
  • Application inventory with hosting countries for transfer checks
  • Template for the data processing agreement

Workshop tasks

  1. 1. Application inventory

    List every application holding personal data, including cloud services: owner, deployment, hosting country and contract with the provider.

    In ResGuard: Applications
  2. 2. Vendor inventory

    Identify vendors with access to data using the RoPA recipients, classify them (processor or controller) and rate their criticality.

    In ResGuard: Vendor Management
  3. 3. Vendor assessments

    Send security and privacy questionnaires to critical vendors, review certifications such as ISO 27001 and record the result. ResGuard's AI can pre-fill the questionnaires.

    In ResGuard: Vendor Management
  4. 4. Processing agreements

    Put a contract in place with every processor: instructions, confidentiality, security, sub-processors, support with requests and incidents, and return or deletion of data.

  5. 5. International transfers

    Identify where data is stored and accessed from, and document the transfer mechanism accepted by the law.

    In ResGuard: Applications
  6. 6. Ongoing monitoring

    Assess new vendors before use, re-assess critical vendors every year and manage the exit when a contract ends.

    In ResGuard: Vendor Management
  7. 7. Workshop review & close-out

    Review the results, attach evidence and close the objective in ResGuard.

    In ResGuard: Objective Manager

What to keep in mind in Chile

  • Processing by a processor (encargado or mandatario) requires a contract setting out the subject matter, duration, purpose, types of data and the obligations of both parties.
  • International transfers are only allowed to countries the Agency considers adequate, or with safeguards such as contractual clauses or binding corporate rules, unless an exception in the law applies.
  • Many cloud services host data outside Chile: review them with particular care.

Expected result

  • Complete inventory of applications and vendors
  • Critical vendors assessed
  • Processing agreements in place
  • International transfers documented

ResGuard modules: Applications, Vendor Management, AI-supported vendor assessment

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