Key Concept 6 — Consequences of Non-Compliance

Fines are only one of the risks — trust is often the bigger loss.

Most enforcement cases start with something avoidable: a security gap, a missing legal basis, an unanswered request from a customer or a complaint from an employee.

Typical consequences

  • Fines by the data protection authority, often based on turnover or on a fixed unit
  • Orders from authorities: stop a processing activity, delete data, change a system — which can halt a business process overnight
  • Claims for damages by the affected people, in some countries also through class actions or consumer associations
  • Loss of trust of customers, employees and business partners, and negative press
  • Business impact: lost tenders, failed due diligence and stricter requirements from customers
  • Personal liability of managers and employees under some laws

Sanctions in your jurisdiction

Chile

Supervisory authority: Personal Data Protection Agency (Agencia de Protección de Datos Personales), created by Law 21.719

  • Fines graded by severity: up to 5,000 UTM (minor), 10,000 UTM (serious) and 20,000 UTM (very serious)
  • Higher fines for repeat offences, for large companies up to 4% of annual income
  • Entry in the national register of sanctions